Terms and Conditions

By engaging in counselling services with IDC – Ian Derry Counselling, you agree to the following terms and conditions. These are designed to ensure clarity, safety, and professionalism in our working relationship.

Service Description

IDC – Ian Derry Counselling provides confidential, one-to-one therapeutic counselling online via secure video platforms. The approach used is person-centred, placing the client at the heart of the therapeutic process.

Session Details

Sessions are conducted online (e.g., Zoom)
Each session lasts approximately 50 minutes.
Frequency and duration of sessions are agreed upon collaboratively.
Clients must be in a private, safe space for online sessions.

Eligibility and Consent

Clients must be aged 18+ unless parental/guardian consent is provided for under-18s.
For clients under 18, written consent is required before therapy begins.
By booking, clients confirm they are voluntarily seeking therapy.

Fees and Payment

The fee per session is £70
Payment is due when making online booking via the website

Cancellations and Lateness

Cancellations require at least 24 hours’ notice.
Sessions cancelled with less than 24 hours’ notice may be charged in full.
If you are more than 15 minutes late without notice, the session may be considered missed.
If I need to cancel or reschedule, I will provide as much notice as possible.

Confidentiality - Confidentiality Commitment

All information shared in sessions is kept confidential.
Confidentiality will only be broken if:
- There is a risk of harm to you or others
- There is a disclosure of abuse (particularly involving children or vulnerable adults)
- I am legally required to do so (e.g., court order)
- Non-compliance to certain laws regarding, Drug Trafficking, Money Laundering and Terrorism
Any disclosures will be discussed with you where possible before action is taken.

Data Protection and GDPR

I am registered with the Information Commissioner’s Office (ICO) ico.org.uk and comply with the UK GDPR.
Personal information is securely stored and only used for counselling-related purposes.
You have the right to access, amend, or request deletion of your data.

Technology and Online Working

Sessions are held via secure, encrypted video platforms.
It is the client’s responsibility to ensure they have a stable internet connection and a private space for sessions.
If a session is disrupted due to technical issues, we will attempt to reconnect or reschedule.

Supervision and Professional Standards

I work in accordance with the British Association for Counselling and Psychotherapy (BACP) Ethical Framework. www.bacp.co.uk
I attend regular professional supervision to ensure safe and ethical practice (client identity remains anonymous in supervision).

Ending Therapy

You may end counselling at any time.
It is encouraged to have a planned ending session, when possible, to review progress and support closure.
I may recommend ending or referring you elsewhere if I believe your needs fall outside my professional competence.

Complaints

If you are unhappy with any aspect of the service, please speak to me directly. ian@iderry.co.uk

If unresolved, you may contact the BACP via www.bacp.co.uk or call 01455 883300.

Agreement

By booking and attending sessions with IDC – Ian Derry Counselling, you agree to these Terms and Conditions. .

Disclaimer

Online therapy is not a replacement for medical, psychiatric, or emergency care. If you are in crisis or need immediate support, please contact your local emergency services or a crisis helpline.

Online therapy may not be suitable for everyone or every situation. By using this service, you acknowledge the limitations and risks associated with online communication, including potential technical or privacy issues beyond the therapist’s control.

Therapy is a collaborative process and outcomes cannot be guaranteed. Further details are provided in the 'Our Way of Working ' agreement, which will be shared before sessions begin.